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I bought my Pro Aqua two years ago, salesman got me! $2500 and two years later I am in full of regret.

Long story short, I have treated this vacuum very well it's in pristine shape. I vacuumed on Friday and I just wasn't feeling that the Pro Aqua was doing a good job, I have had this horrible feeling for about 6 months now but how do you tell your husband the vacuum cleaner you loved and paid $2500 for isn't doing it's job after such a short period of time. Anyway I went to Lowe's hardware and bought a Shark Pro Rotator brought it home (today is Sunday, only 48 hours has gone by since vacuuming with Aqua) and had to empty the Shark THREE times!!! WHAT THE HECK!!

I don't want to hear have the Pro Aqua serviced either, it's easier to every other year buy a new vacuum than go through all that mess! And then the inconvenience of the water and emptying out the mess then rinsing out the tub, drying everything, ensuring the crud in the gears is clean...and then the need just to vacuum up something real quick, there is no real quick about this machine!

Reason of review: Not a quality product.

Monetary Loss: $2500.

Preferred solution: Full refund.

Location: Alamogordo, New Mexico

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Denali Rhp

Dear Customer,

Please contact us with the information below and allow us to try to make this right with you.

Please contact Red Rock Aqua Systems at (435) 319-6102, or Thorokleen at (505) 359-5078, both are authorized Vivenso (Pro-Aqua) distributors.You can also visit our websites: VivensoUSA.com, or Vivenso-NM.com and we will do our best to serve you.

Ruthmary Dta

Pro aqua is the same in syracuse as pro aqua and vivenso and auburn pro aqua vivenso and now it's all the same pro aqua same vivenso same hyla auburn and syracuse. Pro aqua and vivenso is done in america so should the owners. Pro aqua, vivenso, hyla in Syracuse and auburn is all the same even oswego same owners.

Guest

I work for them they only cost us 500 bucks. And even tell the sales team you can sell them for as low as 1000 starting off. They go tu good.

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