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Few years ago I made a terrible mistake - I bought Pro-Aqua vacuum and lost $2,500. I was expecting some wet cleaning, but got for so much money regular vacuum with option to vacuum into water and with addition to use it as a humidifier in my apartment. This vacuum could be worth at least $350, but not $2,500.

It's really difficult for me each and any time pull water into container and after vacuuming to clean that dirt with water.

There is a big additional piece - electrical nozzle FOR DRY CLEANING ONLY. When I was buying this vacuum I tried to refuse this nozzle, but been pushed to accept it. I never used this nozzle!!

I think this Pro-Aqua vacuum is a real rip off.

Review about: Pro Aqua Vacuum Cleaner.

Reason of review: Pricing issue.

Monetary Loss: $2500.

Preferred solution: Full refund.

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Dear Customer,

No the Pro-Aqua does not "wet clean", it uses water at the filter which is much better than any dry filter as it does to allow dust to escape back out into your air. If you have the shampooing kit, that will spray water out and suck it back in for a "wet clean".

Yes the electric nozzle is for "dry cleaning", meaning that you cannot suck up water with that attachment as it has electricity running though it and we don't want you to get electrocuted.

However, you can use it to vacuum your carpet, rugs, or bare floor. We hope this helps.

Please contact Red Rock Aqua Systems at (435) 319-6102, or Thorokleen at (505) 359-5078, both are authorized Vivenso (Pro-Aqua) distributors.You can also visit our websites: VivensoUSA.com, or Vivenso-NM.com and we will do our best to serve you.


I totally agree they are a rip off. These people barged into my home stayed 4 hours maybe five I even fed them a snack we are elderly and they finally broke us down .we paid 2500 dollars took it out of my husband retirement we are sorry we ,made a big mistake vacuume is bulky and does not do a good job


Pro aqua is the same in syracuse as pro aqua and vivenso and auburn pro aqua vivenso and now it's all the same pro aqua same vivenso same hyla auburn and syracuse. Pro aqua and vivenso is done in america so should the owners. Pro aqua, vivenso, hyla in Syracuse and auburn is all the same even oswego same owners


No, reply, no resolution.

As my apartment not as big, I just through out that "Nozzle".

I almost sure it will be NO REPLY from "Pro-Aqua Company".

Baltimore, Maryland, United States #965566

Couldn't agree with you more and this machine is such a hastle.

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